Account Deletion

Delete Account Request

Request permanent removal of your MatWo user profile, business documentation, and transaction histories.

Permanent Action

Please read these consequences carefully before requesting deletion:

  • •All purchase histories, vouchers, and active coupon credits will be permanently lost.
  • •Your verified merchant, distributor, or builder credentials will be terminated immediately.
  • •Any active corporate lines of credit or pending payments must be fully settled before deletion can be processed.
  • •This action is completely irreversible. You will not be able to log in or retrieve any records.

Processing Timeline

Once your request is received, our verification team will review your account status for active listings, pending orders, or outstanding dues. Deletion is typically completed within **3 to 5 business days**.

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